Privacy & Cookies Policy

Last updated: 23 June 2026

Ricona respects your privacy and is committed to protecting your personal information. This Privacy & Cookies Policy explains what information we collect, how we use it, how we protect it, and how cookies are used on our website.

This policy applies when you visit Riconasports.com, contact us, request a quote, upload a design, place an order, or interact with Ricona through email, WhatsApp, social media, forms, or online advertising.

Who We Are

Business Name: Ricona

Website: Riconasports.com

Contact Email: sales@riconasports.com

Business Address:

30 N Gould St Ste R

Sheridan, WY 82801

United States

Manufacturing Location:

Waryo Road, Bajwa Properties

Sialkot 51310

Punjab, Pakistan

For the purpose of this policy, “Ricona”, “we”, “us”, and “our” refer to Ricona.

Information We Collect

We may collect the following information from you:

Name
Email address
Phone number
Billing and delivery address
Club, team, academy, school, university, league, or business name
Order details
Product sizes, colours, names, numbers, logos, sponsor artwork, and design files
Messages sent through our website, email, WhatsApp, social media, or contact forms
Payment-related information processed through secure third-party payment providers
Website usage information, such as pages visited, device type, browser type, IP address, and general location data
Marketing and advertising interaction data, such as clicks, form submissions, and ad engagement

How We Use Your Information

We use your information to:

Respond to enquiries and quote requests
Prepare custom football kit designs
Process orders and payments
Produce, package, and deliver your products
Send order updates, design approvals, invoices, and shipping information
Provide customer support
Improve our website, products, designs, and services
Personalise your website experience where possible
Measure website performance and advertising results
Prevent fraud, misuse, or security issues
Send marketing messages where you have opted in or where allowed by law

Legal Basis for Using Your Information

Where privacy laws such as UK GDPR apply, we rely on the following legal bases:

Contract:

To provide quotes, process orders, produce custom kits, arrange delivery, and provide customer service.

Consent:

For optional marketing emails, non-essential cookies, and certain advertising or tracking tools where consent is required.

Legitimate Interests:

To improve our website, respond to customer enquiries, promote our products, prevent fraud, and manage normal business operations.

Legal Obligation:

To keep records where required for tax, accounting, legal, or regulatory purposes.

Payment Information

We may use third-party payment providers to process payments securely. Ricona does not store your full card details on our website.

Payment providers may collect and process your payment information according to their own privacy policies and security standards.

Design Files, Logos, Names, and Numbers

Because Ricona makes custom football kits, we may collect and store design-related information such as club badges, sponsor logos, player names, player numbers, kit colours, and artwork files.

We use this information only to prepare designs, confirm approvals, produce your order, support repeat orders, and provide customer service.

Sharing Your Information

We may share necessary information with trusted service providers, including:

Payment processors
Delivery and courier companies
Website hosting providers
Email and communication platforms
Analytics and advertising platforms
Production, printing, and fulfilment partners
Professional advisers where legally required

We only share information needed to provide our services or run our business.

We do not sell your personal information.

International Data Transfers

Ricona operates with a business address in the United States and manufacturing operations in Pakistan. Customers may contact us from the UK, Europe, United States, and other countries.

This means your information may be processed or accessed outside your country of residence, including in the United States and Pakistan.

Where required by applicable data protection laws, we take reasonable steps to protect your information when it is transferred internationally.

How Long We Keep Your Information

We keep your personal information only for as long as reasonably necessary, including for:

Completing your order
Customer support
Repeat orders
Design records and artwork reference
Legal, tax, and accounting records
Resolving disputes
Fraud prevention and security

Design files and order artwork may be kept to help with future repeat orders unless you ask us to delete them, subject to any legal or operational requirements.

Marketing Communications

If you sign up for updates, request information, or become a customer, we may contact you about Ricona products, offers, design services, or football kit-related updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe option where available or by contacting us at:

sales@riconasports.com

We may still send important non-marketing messages related to your order, quote, payment, design approval, or delivery.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

Request access to the personal information we hold about you
Ask us to correct inaccurate or incomplete information
Ask us to delete your personal information
Object to certain types of processing
Withdraw consent where processing is based on consent
Ask us to restrict how your information is used
Request a copy of your information

To make a privacy request, contact us at:

sales@riconasports.com

We may need to verify your identity before processing your request.

Security

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure.

However, no website, email system, or online transmission is completely secure. You should only send information through trusted devices and secure networks.

Cookies Policy

Cookies are small files stored on your device when you visit a website. They help websites work properly, remember preferences, understand visitor behaviour, and improve advertising.

Ricona uses cookies and similar technologies on Riconasports.com.

Types of Cookies We Use

Essential Cookies

These cookies are needed for the website to function properly. They may support features such as page loading, security, forms, checkout, shopping cart functions, and basic website operation.

Essential cookies cannot usually be switched off because the website may not work correctly without them.

Analytics Cookies

Analytics cookies help us understand how visitors use our website. For example, they may show which pages are visited, how long users stay, and where users may face problems.

This helps us improve our website and customer experience.

Marketing Cookies

Marketing cookies may be used to show Ricona ads on platforms such as Google, Facebook, Instagram, TikTok, or other advertising networks.

These cookies may help us measure ad performance and show more relevant advertising.

Preference Cookies

Preference cookies help remember choices such as region, language, currency, or other website settings where available.

Third-Party Cookies

Some cookies may be placed by third-party services used on our website, such as:

Google Analytics
Google Ads
Meta Pixel
TikTok Pixel
Payment providers
Website hosting tools
Embedded content or chat tools

These third parties may process information according to their own privacy and cookie policies.

Managing Cookies

When you visit our website, you may be shown a cookie banner or settings option allowing you to accept, reject, or manage non-essential cookies.

You can also control cookies through your browser settings. Most browsers allow you to block, delete, or manage cookies.

Please note that blocking some cookies may affect how the website works.

Children’s Information

Ricona sells football kits and teamwear that may include kids’ sizes, but our website and services are intended to be used by adults, clubs, schools, academies, parents, guardians, and authorised team representatives.

We do not knowingly collect personal information directly from children without appropriate adult involvement.

Links to Other Websites

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or policies of those third-party websites.

You should review their privacy policies before providing personal information.

Changes to This Policy

We may update this Privacy & Cookies Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

We recommend reviewing this page occasionally to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy & Cookies Policy or how we handle your personal information, contact us at:

Ricona