Terms & Conditions

Last updated: 23 June 2026

Welcome to Ricona. These Terms & Conditions explain the rules for using our website, requesting quotes, approving designs, placing orders, and purchasing products from Ricona.

By using Riconasports.com, requesting a quote, approving a design, or placing an order with Ricona, you agree to these Terms & Conditions.

Please read them carefully before placing an order.

About Ricona

Business Name: Ricona

Website: Riconasports.com

Contact Email: sales@riconasports.com

Business Address:

30 N Gould St Ste R

Sheridan, WY 82801

United States

Manufacturing Location:

Waryo Road, Bajwa Properties

Sialkot 51310

Punjab, Pakistan

In these Terms & Conditions, “Ricona”, “we”, “us”, and “our” refer to Ricona. “Customer”, “you”, and “your” refer to the person, club, team, school, academy, university, league, business, or organisation using our website or placing an order.

Our Products & Services

Ricona provides custom football kits and teamwear, including but not limited to:

Football jerseys
Football shorts
Full football kits
Goalkeeper kits
Tracksuits
Training tops
Hoodies
Socks
Footballs
Goalkeeper gloves
Related custom teamwear and accessories

Most Ricona products are custom-made and produced according to the customer’s selected design, colours, logos, names, numbers, sizes, and order requirements.

Website Use

You agree to use our website only for lawful purposes.

You must not:

Misuse, damage, or interfere with the website
Attempt to gain unauthorised access to the website or related systems
Upload harmful files, viruses, or malicious content
Copy, steal, or misuse Ricona’s website content, designs, images, branding, or product visuals
Use false or misleading information when contacting us or placing an order

We may restrict access to the website if we believe it is being misused.

Quotes & Pricing

Prices may vary depending on:

Product type
Order quantity
Fabric choice
Design complexity
Printing and customisation requirements
Sizes
Shipping destination
Urgency or special requests
Currency changes or supplier cost changes

Any quote provided by Ricona is based on the information available at the time. If your requirements change, the final price may also change.

Quotes are not confirmed orders until payment has been received and the order has been accepted by Ricona.

Custom Orders

Most Ricona products are made-to-order and customised for each customer.

Customisation may include:

Team colours
Club badges
Sponsor logos
Player names
Player numbers
Collar styles
Sleeve styles
Design patterns
Artwork placement
Product sizes
Special instructions

Because custom orders are produced specifically for you, they cannot usually be cancelled, changed, returned, or refunded once the design has been approved or production has started, unless the product is faulty, damaged, or significantly different from the approved order.

Design Approval

Before production, Ricona may provide a design mockup, artwork proof, or order confirmation for approval.

You are responsible for carefully checking all details before approval, including:

Spelling of names
Player numbers
Club badges
Sponsor logos
Colours
Product type
Sizes
Collar style
Sleeve style
Design layout
Quantity
Any other custom details

Once you approve the design or order details, Ricona will treat them as final.

Ricona is not responsible for mistakes that were visible in the approved design or order confirmation, including spelling errors, wrong numbers, incorrect logos, wrong sizes, or layout preferences.

Any changes requested after approval may not be possible. If changes are possible, extra charges or delays may apply.

Customer-Supplied Artwork, Logos & Content

If you provide logos, badges, sponsor artwork, names, images, or other content, you confirm that you have the legal right or permission to use them.

You are responsible for ensuring that any artwork or content you provide does not infringe any copyright, trademark, design right, or other third-party right.

Ricona is not responsible for legal claims, disputes, or losses caused by customer-supplied artwork, logos, branding, names, or content.

We may refuse to produce any design that we believe is unlawful, offensive, misleading, or likely to infringe third-party rights.

Payment Terms

Production may not begin until the required payment has been received.

Depending on the order, Ricona may require:

Full payment upfront
A deposit before production
Balance payment before dispatch
Payment according to a written agreement

If payment is delayed, your design, production, or delivery timeline may also be delayed.

All payments must be made using the payment methods accepted by Ricona at the time of order.

Order Acceptance

An order is accepted only when Ricona confirms the order and receives the required payment.

Ricona may refuse or cancel an order if:

Payment is not received
Required information is missing
The design or artwork is unsuitable
The order appears fraudulent
The product is unavailable
There is a pricing or listing error
The order cannot be produced for technical, legal, or operational reasons

If we cancel an order after receiving payment and before production has started, we will refund the amount paid, unless otherwise agreed.

Production & Lead Times

Production times vary depending on the product, quantity, customisation level, order volume, approval speed, and manufacturing schedule.

Any production or delivery timeframe provided by Ricona is an estimate, not a guarantee, unless clearly confirmed in writing.

Delays may occur due to:

Late design approval
Late payment
Missing order details
Artwork issues
High seasonal demand
Material availability
Courier delays
Customs clearance
Public holidays
Weather, strikes, or other events outside our control

Ricona will make reasonable efforts to complete orders within the estimated timeframe.

Shipping & Delivery

Ricona offers shipping to customers in different countries, subject to courier availability and shipping restrictions.

Delivery times are estimates and may vary depending on destination, courier service, customs clearance, local delivery conditions, and other factors outside our control.

You are responsible for providing a complete and accurate delivery address.

Ricona is not responsible for delivery problems caused by:

Incorrect address details
Missing contact information
Failed delivery attempts
Customer not being available to receive the parcel
Delays caused by customs or local authorities
Import restrictions in the destination country

If a parcel is returned due to incorrect information or failed delivery, additional shipping charges may apply.

Customs, Duties & Import Taxes

International orders may be subject to customs duties, import taxes, VAT, handling fees, or other charges in the destination country.

Unless clearly stated otherwise, these charges are the customer’s responsibility.

Ricona is not responsible for delays caused by customs clearance or unpaid import charges.

Sizes & Fit

Customers are responsible for checking the Ricona size guide before placing an order.

Custom football kits and teamwear are produced according to selected sizes. Fit can vary depending on body shape, product style, fabric, and personal preference.

Small measurement differences may occur during manufacturing. These are normal in garment production and do not automatically mean the product is faulty.

Ricona is not responsible if a customer selects the wrong size.

For team orders, we strongly recommend checking sizes carefully before confirming the final order.

Colours, Product Images & Mockups

Product images, design mockups, and colours shown on screen are for visual guidance.

Actual product colours may vary slightly due to:

Screen settings
Lighting
Photography
Fabric texture
Printing method
Batch production
Sublimation process

Small colour differences between digital mockups and finished products do not automatically mean the product is faulty.

Sublimation Printing & Custom Manufacturing

Ricona uses sublimation printing and other production methods depending on the product.

Sublimation printing allows designs, colours, patterns, names, numbers, and logos to be printed into the fabric. Small variations may occur during cutting, stitching, printing, and finishing.

Minor differences in placement, alignment, or shade may occur and are part of normal custom garment production, provided the final product is reasonably consistent with the approved design.

Changes & Cancellations

If you want to change or cancel an order, you must contact Ricona as soon as possible at:

sales@riconasports.com

Changes or cancellations may be possible only if production has not started.

Once a custom order has been approved or production has started, cancellation may not be possible.

If work has already started, Ricona may deduct costs for design work, materials, printing, production, labour, payment processing, or other expenses already incurred.

Returns & Refunds

Because most Ricona products are custom-made or personalised, they cannot usually be returned or refunded if:

You change your mind
You selected the wrong size
You approved the wrong design
You provided incorrect names or numbers
You provided incorrect artwork or logos
You no longer need the order
The product matches the approved design and order details

This does not affect your legal rights if the product is faulty, damaged, or significantly different from what was approved.

Faulty, Damaged, or Incorrect Products

If you believe your order is faulty, damaged, or incorrect, you must contact us as soon as possible at:

sales@riconasports.com

Please include:

Your order details
A clear description of the issue
Photos or videos showing the problem
Photos of the packaging if the item arrived damaged

We will review the issue and may offer a suitable solution, such as repair, replacement, partial refund, or refund, depending on the situation and applicable law.

Items must not be used, washed, altered, or damaged further before the issue is reported, as this may affect our ability to assess the problem.

Non-Custom Products

If Ricona sells any non-custom or ready-made products, different return rights may apply depending on your location and applicable consumer laws.

Any return must be requested within the required legal or stated return period, and the item must be unused, unworn, unwashed, and in its original condition unless faulty.

Bulk, Team & Club Orders

For bulk orders, team orders, club orders, academy orders, school orders, university orders, or league orders, the person placing the order confirms that they are authorised to approve designs, sizes, quantities, payment, and delivery details on behalf of the organisation or group.

Ricona is not responsible for internal disputes between players, clubs, schools, sponsors, parents, team managers, or organisation representatives.

Samples

If samples are provided or purchased, they are for checking general quality, fabric, sizing, or production style.

Samples may not always match the final bulk order exactly because final production can vary based on fabric batch, design, print method, colours, and order specifications.

Minimum Order Quantities

Some Ricona products may have minimum order quantities.

Minimum order quantities may vary by product type, design, material, or production method.

If a minimum order quantity applies, Ricona will inform you before confirming the order.

Promotions & Discounts

Ricona may offer promotions, discounts, or special prices from time to time.

Promotions may be changed, paused, or withdrawn at any time unless already confirmed in a paid order.

Discounts cannot always be combined unless clearly stated.

Intellectual Property

All content on Riconasports.com, including text, images, graphics, product visuals, layouts, designs, branding, logos, and website content, belongs to Ricona or its licensors unless stated otherwise.

You may not copy, reproduce, modify, distribute, or use Ricona’s content without written permission.

Customer logos, badges, sponsor artwork, and supplied designs remain the property of their respective owners.

Ricona may use product photos, mockups, or completed work for marketing, portfolio, website, social media, or advertising purposes unless you request otherwise in writing before production or delivery.

Privacy

Your personal information is handled according to our Privacy & Cookies Policy.

By using our website or placing an order, you agree that we may process your information as described in that policy.

Limitation of Liability

Ricona is not responsible for indirect, unexpected, or consequential losses, including loss of profit, loss of business, loss of opportunity, or reputational loss.

Ricona is not responsible for delays or failures caused by events outside our reasonable control, including courier delays, customs delays, supplier issues, strikes, weather events, system failures, or government restrictions.

Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so, including liability for faulty goods or rights that cannot legally be excluded.

Force Majeure

Ricona will not be responsible for failure or delay in performing our obligations where the failure or delay is caused by events outside our reasonable control.

This may include natural disasters, war, strikes, transport delays, customs delays, supplier disruption, pandemics, government restrictions, power outages, internet failures, or other unexpected events.

Governing Law

These Terms & Conditions are governed by the laws applicable to Ricona’s business location, unless mandatory consumer protection laws in your country provide you with additional rights that cannot be excluded.

If you are a consumer, nothing in these Terms & Conditions affects any legal rights that cannot be limited or removed by contract.

Changes to These Terms

Ricona may update these Terms & Conditions from time to time.

The updated version will be posted on this page with a new “Last updated” date.

By continuing to use our website or placing orders after changes are made, you agree to the updated Terms & Conditions.

Contact Us

If you have any questions about these Terms & Conditions, contact us at:

Ricona